If you wish to return a Syos product, make sure you received it less than 30 days ago. If so, you can go to our product return portal and fill the return form. After approval, it will give you all the instructions needed (including the return address) to send back your product. 

If you need more information, if you want to leave a message for our team or if you have a special request, please contact our customer service team: we’ll answer very quickly!

Call us at +33 1 87 66 55 14

Send an email to : contact@syos.co

Chat with us on the website

We are available Monday to Friday, from 9:30 am to 5:30 pm (Paris time).

An expert will answer all your questions about our saxophone & clarinet mouthpieces, reeds and accessories. If you plan to try our mouthpieces in Syos studio in Paris, please contact our customer service team to book a session.

You can also leave a message on this form: